FAQ/Help
How Can We Help? - House Cleaning FAQs Lake County FL
Getting Started
Check out our Services page to get an overview of what is included in a standard cleaning.
For your convenience, our pricing is dynamically calculated based on a few factors. Contact us to get a free quote.
We bring all the cleaning supplies required to exceptionally clean your home. We always try to cater to our customers, so if you prefer us to use a certain product you provide, we will.
Of course! Just give us a call and let us know what you need.
Trust & Safety
While we don’t expect anything to go wrong, it can happen. If anything should go wrong during your appointment, please don’t hesitate to contact us right away and we will correct the issue. We are insured and prepared to take care of the situation as prompt as possible.
We have three levels of security in place. First off, our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256 bit security. Third, credit card transactions are processed by Stripe and is layered on their own 256 bit security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured, we take security very very seriously.
Every employee is interviewed in person and has to submit to a rigorous and extensive background check. We do not hire independent contractors so every person we send out is employed by us and receives according compensation and benefits.
We guarantee our service! That means if you are not completely satisfied, we’ll come back out and make it right free of charge!